How we review health content
BookPhysio.in publishes general physiotherapy information to help patients understand their options before they book. This page explains how we keep that content safe, who reviews it, and the limits we set on what we publish.
Our two-step process
Every health page is drafted from approved project facts and the physiotherapy topics we cover, then checked before it goes live. Drafting and review are kept separate so no page publishes on a single pass. Lower-risk pages, such as how booking works or how to prepare for a visit, are reviewed for brand accuracy and safety. Higher-risk condition pages go through an extra clinical step.
What every health page must do
- Give a short, plain-language answer first.
- Explain how physiotherapy may help, using cautious wording.
- Show clear red flags and a note on when to seek urgent medical care, where relevant.
- Carry a disclaimer that the page is general information, not a diagnosis.
- Avoid diagnosis, cure promises, invented statistics, and exact exercise dosage unless reviewed.
Clinical sign-off for condition pages
Condition pages are higher-risk, so they are held for review by a registered physiotherapist (State Council or NCAHP) before they are marked as clinically reviewed. Until a named reviewer signs off, a condition page shows safe general information only and does not claim to be medically reviewed. We add a reviewer name and a last-reviewed date to a page only when that review is real.
What we never do
- We do not diagnose or promise a cure, a recovery timeline, or a guaranteed result.
- We do not publish fake reviews, fake ratings, or invented patient stories.
- We do not present BookPhysio.in as an emergency service. For emergencies, use hospital or emergency services.
- We do not collect payment online. Patients pay the physiotherapist directly.
Report a concern
If something looks incorrect on a health page, contact support@bookphysio.in. We prioritise corrections that affect patient safety or trust.
Related: How we verify physiotherapists · Safety and trust · Conditions.
What we are not claiming right now
Every item below is a question a reader could reasonably arrive with, and one we have decided not to answer until a named person with the right qualification has signed it off. We would rather leave a gap than fill it with something that sounds right.
Last checked 2 August 2026
Rules change. Always confirm against the official source before you act on this page.
| Statement | Evidence |
|---|---|
| Condition and specialty pages describe what a physiotherapist assesses and what treatment commonly involves. | Confirmed |
| Those pages state no outcome, no proportion of people who improve, and no recovery time. | Confirmed |
| A named physiotherapist has reviewed this content. | On hold |
What this page used to say
Kept on purpose. Deleting a withdrawn statement is how it gets written again from memory.
- Most sciatica improves without surgery.Withdrawn 2 August 2026. A prognosis given to a reader who has not been assessed, next to a booking link. Removed from every condition page pending named clinical review.
Clinical questions on hold
Outcome, prognosis and effectiveness statements on condition and specialty pages
What we say instead: Pages describe what a physiotherapist assesses and what treatment commonly involves. They state no outcome, no rate of improvement and no recovery time.
Clears when: A named physiotherapist with relevant scope reviews the page against current guidance, approves red flags and referral boundaries, and a review date and expiry are stored and rendered on the page.
Diagnosis from a single symptom in a page title, meta description or answer capsule
What we say instead: Titles and summaries name the symptom and the common causes. They do not name one diagnosis as the answer.
Clears when: Named clinical review of the article, including its metadata as displayed in search results.
Session counts and treatment duration for a named condition
What we say instead: The number of sessions depends on the assessment. Pages say that and do not give a figure.
Clears when: Named clinical review, per condition.
Legal and regulatory questions on hold
These need qualified legal advice, not our best guess. Where we can state what we actually do, we do; we do not state what the law concludes.
Whether a physiotherapist in India may use the title "Dr."
Whether a physiotherapist may prescribe medicines
Transition to NCAHP-only registration and what happens to State Council registrations
What we say instead: A State or UT council confers statutory registration. NCAHP enrolment is enrolment, and the official portal states it is not registration. We describe both and claim neither replaces the other.
MPT registration criterion and how it applies to an applicant who is not yet registered
Intermediary status under Section 79 of the Information Technology Act, and platform liability for care delivered by an independent physiotherapist
What we say instead: BookPhysio.in is a booking platform, not a clinic. Care is provided independently by the physiotherapist. That is a statement of what we do, not a legal conclusion about liability.
DPDP compliance status and grievance response timing
What we say instead: We describe what we actually do with data. We do not assert that we are compliant with the Digital Personal Data Protection Rules, 2025, and we do not publish a grievance response time we have not operationalised.
Clinic establishment registration requirements for listed physiotherapists
Review eligibility, moderation, correction and deletion, and whether reviews may drive ranking or structured data
What we say instead: Ratings and reviews exist in the product and are shown to patients. They are not emitted as aggregateRating structured data and do not drive search ordering.
Common questions
Who reviews health content on BookPhysio.in?
Higher-risk condition information is held for review by a registered physiotherapist (State Council or NCAHP) before it is marked as clinically reviewed. No reviewer has been appointed yet, so every topic in that category is on hold and pages carry safe general information only.
Is the information on BookPhysio.in medical advice?
No. Our health pages are general information only. They are not a diagnosis or a treatment plan. A qualified physiotherapist can assess your needs and guide suitable care.
How do I report an error in BookPhysio.in's health content?
Email support@bookphysio.in with the page and the concern. We prioritise corrections that affect patient safety or trust, and we list them in the change log on this page.
Change log
- 2 August 2026 — Published the hold register. Removed outcome and prognosis wording from condition and specialty pages pending named clinical review.
- 29 July 2026 — Removed the claim that profiles are reviewed by a BookPhysio.in clinical team. There is no clinical team.
Something wrong on this page?
Tell us and we will check it against the source. Email support@bookphysio.in, or use the support form. Corrections are listed in the change log below.
We re-check this page when: a reviewer is appointed, counsel advises on a held topic, or a reader reports an error.