How we review health content

Our two-step process

Every health page is drafted from approved project facts and the physiotherapy topics we cover, then checked before it goes live. Drafting and review are kept separate so no page publishes on a single pass. Lower-risk pages, such as how booking works or how to prepare for a visit, are reviewed for brand accuracy and safety. Higher-risk condition pages go through an extra clinical step.

What every health page must do

• Give a short, plain-language answer first.
• Explain how physiotherapy may help, using cautious wording.
• Show clear red flags and a note on when to seek urgent medical care, where relevant.
• Carry a disclaimer that the page is general information, not a diagnosis.
• Avoid diagnosis, cure promises, invented statistics, and exact exercise dosage unless reviewed.

Clinical sign-off for condition pages

Condition pages are higher-risk, so they are held for review by a registered physiotherapist (NCAHP, IAP, or State Council) before they are marked as clinically reviewed. Until a named reviewer signs off, a condition page shows safe general information only and does not claim to be medically reviewed. We add a reviewer name and a last-reviewed date to a page only when that review is real.

What we never do

• We do not diagnose or promise a cure, a recovery timeline, or a guaranteed result.
• We do not publish fake reviews, fake ratings, or invented patient stories.
• We do not present BookPhysio.in as an emergency service. For emergencies, use hospital or emergency services.
• We do not collect payment online. Patients pay the physiotherapist directly.

Report a concern

If something looks incorrect on a health page, contact support@bookphysio.in. We prioritise corrections that affect patient safety or trust.