We are here to help
Find a guided next step, browse visual instructions, or contact our support team.
Jump to section
Email Support
Have a specific question about a booking, physiotherapist, or account?
Raise a Ticket
Track your inquiry with an official ticket reference number.
Help Guides
Step-by-step instructions on booking, home visits, and account management.
Booking
Find a physiotherapist near you
Search by city or pincode, then filter by specialty, home visits, or availability.
Confirm your email
Confirm your email using the one-time code sent to your inbox to submit your request.
Reschedule a booking
Open your appointments and choose Reschedule. For short-notice changes, contact the physiotherapist.
- View all questions in FAQs
Payments
Pay for your session
Pay the physiotherapist directly at the clinic or during your home visit.
Understand session fees
The physiotherapist sets the fee shown on their profile. Confirm it before your session.
Get a receipt
Ask your physiotherapist for a printed or emailed receipt when you pay.
- View all questions in FAQs
Cancellations
Cancel a booking
Open your appointments and select Cancel on the session. Please give at least 4 hours’ notice.
Understand cancellation fees
BookPhysio.in does not charge a cancellation fee. Any refund arrangement is directly with the physiotherapist.
Your physiotherapist cancelled
You’ll receive an email and can rebook with them or find another physiotherapist.
- View all questions in FAQs
For physiotherapists
List your practice
Submit your practice details and registration information for review.
Manage your availability
Use Calendar in your dashboard to set working hours, block dates, and mark holidays.
Understand patient payments
Patients pay you directly at the clinic or during home visits.
- View all questions in FAQs
Technical
Troubleshoot a page that won’t load
Refresh the page, clear your browser cache, or try another browser.
Find a missing email code
Check your spam or promotions folder, then request a new code.
Update your account details
For help with account details, email our support team from your registered address.
- View all questions in FAQs
100% Credentials Checked
No uncredentialed practitioners
In-Clinic & Home Visits
Flexible care delivery
Zero Hidden Commissions
Direct patient-to-doctor connection
Digital DPDP Compliant
Data privacy protected
Need more help with your booking?
Our support team is available Monday to Saturday to assist you with any questions or technical issues.