How we verify physiotherapists

BookPhysio.in checks physiotherapist credentials before every profile goes live, so patients across India can book planned physiotherapy sessions with confidence in who they are booking.

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What we collect

Every physiotherapist submits the same three records before their profile goes live.

State Council or NCAHP registration number, whichever applies to you

Qualification proof, such as your degree or registration certificate

Your city and practice details, so patients can book with you

What we check

We compare registration details against professional records where those lists are available and usable for verification. Where that is not possible, we review the documents instead, and each profile states which of the two happened.

Automated registry check

Where a state publishes a digital register we can search, we check the registration number against it directly.

Manual document review

Where no searchable register is available, we review the documents submitted instead.

Every profile states which of the two happened.

What verified does not mean

Verification confirms identity and registration steps on file. It is not a guarantee of treatment outcome.

BookPhysio.in does not provide medical advice. For emergencies, contact hospital or emergency services immediately.

If you are a physiotherapist

Share one accepted registration and we review it before your listing goes live. The accepted routes are your State Council registration, a statutory registration, or your NCAHP enrolment reference, which the enrolment portal itself classifies as data collection rather than registration. A professional membership, such as with the Indian Association of Physiotherapists, is not a practice registration either, so it cannot stand in for one, though you are welcome to add it to your profile separately. Review times are not published yet.

Keep these ready to speed up your review

01Registration number

Your State Council registration, or your NCAHP enrolment reference.

02Qualification proof

A registration or degree certificate you can upload.

03Photo ID

A government-issued photo ID, in case we need to confirm your identity.

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Report a concern

If something looks incorrect on a profile, tell us and we investigate reports that affect patient safety or trust.

Raise a support ticket Email support@bookphysio.in

Or use the contact options from your booking confirmation. More policies: FAQ · Privacy

Frequently asked questions

What does the credential check on BookPhysio.in mean?

It means the physiotherapist supplied their State Council or NCAHP registration details and a qualification proof, and an admin reviewed those documents before the profile went live. Where a state publishes a register we can search, we check the number against it. Where it does not, we can only confirm the documents we were shown, so the badge says what was checked rather than claiming a registration status.

Can a physiotherapist list without that check?

No. An admin reviews the registration details and qualification documents before a profile is published. What the badge claims depends on what we were able to confirm, and each profile states it.

What if registration details look wrong?

Email support@bookphysio.in with the profile and your concern. We investigate reports that affect patient safety or trust, and we act on the profile while we do.